All prices, unless otherwise indicated, are; cash, check or credit card, FOB our Dock. We ship most orders via UPS however due to size, weight, or hazardous restrictions some orders must go via truck. In some instances, extra charges are required for boxing, crating, hazardous materials or special handling. Please contact our sales department for further details. UPS charges are added to your invoice. We will process truck shipments on a prepaid and add basis ($15 fee applies, which buys into our discounted freight rates) or ship collect. Airfreight, in most instances, will be invoiced separately. We cannot ship COD, except via delivery on our trucks.

Hummert sells at wholesale for growers, educators, researchers, government agencies, institutions, landscapers and garden centers. Volume (order quantity) discounts (case lots, master carton, pallet pricing and manufacturers specials) are available only at time of order. We do not offer early pay discounts unless indicated on the invoice. Anticipation discounts are not available unless extended by the vendor. We will be happy to quote on large orders for institutions, government agencies and special projects. Please contact our sales department for further details.

Our standard credit terms are NET 30 days from date of shipment. Invoices are created and mailed the day following shipment, to the billing address you specified at the time of order. We do not invoice for items not shipped. We can offer a pro-forma invoice for a modest fee. In many instances, (e.g. government agencies and school districts) we cannot submit an invoice for payment, unless we have shipped the items. While we make every effort to keep accurate prices, there can be a price change, therefore orders are invoiced at the price in effect at the time of shipment and are subject to change without notice.

Invoices consist of only an original with a remittance strip. Please include the remittance strip with your payment to insure proper credit. If for any reason your payment does not agree with the invoice, please include an explanation with payment.

Monthly statements are mailed on the last business day of each month if your outstanding balance exceeds $25.00. Late charges of 2.00% are computed at this time on all past due invoices. We recommend you pay from invoices rather than from a statement. Unless special arrangements have been made with the CREDIT DEPARTMENT, invoices over 30 days old may be considered delinquent. At 30 days past the due date an account will be placed on credit hold and further shipments may be suspended until such balances are paid or satisfactory arrangements have been made with the CREDIT MANAGER.

Please contact the following departments for billing information:

Payments, due dates, missing invoices
Pricing or product discrepancies/complaints
Lost or damaged shipments
Export Orders
Quotations

Has your address changed? Please fill out our change of address form.

Ordering and Acceptance of goods shall constitute assent to the following:

ACCEPTANCE OF ORDER: We reserve the right to refuse any order, with or without accompanying payment, until it has been audited, approved, and accepted by an authorized representative at Hummert International™’s main office in Earth City, Missouri, USA.

CONFIRMING ORDERS: Any order received at Hummert International™’s main office that has not been designated as a confirming order will be treated as a new order. Any freight or other expense incurred due to a confirming order not being so noted and then duplicated, will be charged back to the customer. Requests for proof of delivery which confirms receipt of shipment to delivery address are subject to a $25.00 charge.

PRICES: All prices are subject to change without notice. All orders will be invoiced at the price in effect at the time of shipment.

PACKAGING AND HANDLING CHARGE: All merchandise ordered for shipping via UPS or USPS will have included with the shipping charges, a $3.25 packing and handling charge per individual package. A $4.75 boxing charge will also be assessed on certain items, such as most bagged goods, containers, trays, grass seed, etc. Please consult with our sales representative when ordering this type of merchandise.

CREDIT: Those who desire credit with Hummert International™ please see our credit application page.

TERMS: Payment for merchandise is net cash or check with order unless approved credit with Hummert International™ has been established. All invoices other than net cash or check shall be governed by the credit terms currently in effect and as found on reverse side of Picking List and/or Invoice. Your acceptance of merchandise shall constitute your approval of these terms.

RETURNED CHECKS: There will be a $25.00 charge for all checks returned for whatever reason.

GOVERNING LAWS: This contract shall be governed by and construed in accordance with the laws of the state of Missouri. Missouri courts, specifically either the Circuit Court or Associate Circuit of St. Louis County, Missouri, or the United States District Court for the Eastern District of Missouri, shall be the sole and exclusive forum for disputes arising out of this Agreement, except that seller shall have the right to waive this clause and bring suit in any other court of competent jurisdiction.

CLAIMS AND SELLERS LIABILITY: All claims for alleged defects in goods or shortages shall be deemed waived unless made in writing to seller within 10 days of receipt of merchandise by buyer. Buyer shall afford seller prompt and reasonable opportunity to inspect alleged defective goods. Seller liability shall be limited to the replacement of any defective goods, which in no event shall include buyer’s costs, lost profits or good will, or any other special or consequential damages.

EXPORTS: Please see our export page.

WHOLESALE ACCOUNTS: To maintain a wholesale account status and be sent our biannual catalog and other publications, at no charge, we must request an annual purchase of at least $500 or more.

HUMMERT MIDWEST DELIVERY SERVICE: Please write or call for our delivery brochure which specifies delivery zones available and schedule.

QUOTATIONS: We welcome the opportunity to bid on quantity orders. Upon receipt of your request, written, by phone or otherwise, we will furnish firm price quotes for 30 days, unless otherwise stipulated.

MINIMUM WHOLESALE SHIPPING ORDERS: Due to the cost of filling, packing and processing of an order, we ask that all orders be at least $50.00 or more.

SHIPPING: All merchandise purchased from Hummert International™ will be shipped F.O.B. our warehouse or shipping point. Freight charges are collect and goods become the property of the buyer upon acceptance of the goods by the buyer’s agent (by the carrier) in good condition. The carrier is responsible taut buyer for the complete and safe delivery of goods. We reserve the right to make partial shipments, unless otherwise expressly stipulated. All such partial shipments shall be separately invoiced and paid for when due without regard to subsequent deliveries. It is the buyer’s responsibility to file claim with the carrier, if the carrier fails to deliver the goods complete and in good condition. Hummert International™ will be happy to furnish advice in filing claims upon buyer’s request.
Additional delivery fees may apply when delivering to residences or residential areas. Additional lift-gate fees may apply when delivering heavy or exceptionally bulky items to sites without a loading dock.

PREPAID TRUCK FREIGHT: Customer requesting prepaid truck freight which is later invoiced will be assessed an additional $15.00 processing charge for this service.

BETTER SAFE THAN SORRY - Upon delivery, inspect your goods!

? Hummert International contracts with carriers to deliver truck shipments to the continental United States, Alaska, Hawaii, and Canada. These carriers have given us the best rates and discounts, which are passed to the customer, and also pay claims in a timely manner. We are ?on-line? with several of the carriers and are able to quote estimated freight charges when needed. We will not ship C.O.D. by truck
? Freight charges can be as follows:
Collect: Freight bill is to be paid to the driver at the time of delivery.
Prepaid & Add: Hummert International will invoice you for the freight charges, however, there is a $15.00 fee for this service.
Prepaid: Freight charges are paid by Hummert Int'l or the manufacturer.


1. Upon delivery - inspect your goods!
Read the Delivery Receipt Carefully! Is the condition of the boxes, product in good condition?

2. Does the number of pieces reflect what is printed on the delivery receipt/Bill of Lading?
It is very important to check the number of pieces (cartons) received against what is printed on the receipt to know if anything is short. Do not count just skids of product.

3. Check the delivery for damages.
When checking for damages it is important to look for the following: holes, smashed boxes, boxes opened and re-taped, dented, punctured wet or stained. Make all notations of shortages or damages directly under the contents shipped on the delivery receipt. All Copies!! (Make sure your notation is on the driver?s copy) this will ensure your rights as our customer.
ONLY YOU CAN MAKE A NOTATION OF ANY EXCEPTION WHEN THE DRIVER IS PRESENT, AND HE/SHE INITIALS AFTER YOUR NOTATION. EXCEPTIONS THAT ARE WRITTEN ON THE DELIVERY RECEIPT AFTER THE DRIVER HAS LEFT ARE NOT VALID AND DISQUALIFY YOU IN FILING A CLAIM. DAMAGES SHOULD BE RETURNED TO THE CARRIER.

4. Remember! Failure to inspect your packages or notate any damages or shortages on the delivery receipt; WILL WAIVE YOUR RIGHTS TO ANY COMPENSATION.
Concealed Damage: It is hard to prove concealed damage. Most carriers will not honor concealed damage request unless a claim is filed within 7-10 days after receipt and will not compensate for actual value. Calls must be made within 24 hrs. to carriers. Airport Pick-Ups: It is recommended that whenever picking up packages at the airport to inspect for concealed damage before leaving.

5. Rules for filing freight claims:
Carriers are fully responsible for the safe handling and safe keeping of the goods when they are in their possession. Carriers will be liable for the actual monetary value of any cargo loss, damage or delay. Hummert International agrees to submit claims for loss, damage or non-delivery to the carrier provided they have shipped under the prepaid and add terms. Shipper will have 9 months to file a claim. Concealed claims must be filed within 7-10 working days. A delay claim can be filed if it is deemed to have occurred if delivery is made more that 7 working days after the carrier service standard that is published in the service matrix. (A Delay claim is NOT when the customer has not been available for delivery.)
The EXCEPTION to Hummert International filing a claim is, when an order ships Freight Collect, Billed or Third Party. Then it will be the responsibility of the customer to file their own claims.
As our customer, you will be required to send us the information within 30 days after delivery if it is not a Concealed Damage claims in question. We will need the DELIVERY RECEIPT (proof of delivery) that clearly states the damages or shortages and a letter stating whether you would like a replacement or credit. IF the delivery receipt is not properly notated there is no recourse with the truckline and NO reshipment, nor reimbursement. Please mail paperwork by register mail for tracking purposes.
To avoid any service charges that may be incurred while the claim is in process, please pay our invoice according to terms.

We at Hummert International TM do not presume to oversimplify the many governmental regulations that come into play when shipping, they are there for the protection of all parties involved. We merely wish to point out where the responsibility changes hands and provide you, our customer, with whatever advice our experience in this growing industry can provide. If you are in further need of assistance in proper handling of shipments, feel free to call us.